Our commitment

Dear guests,

Your safety and comfort are a priority for us. That is why we take all the prevention measures recommended by the authorities (WHO, Ministry of Health), so that once the restrictions are relaxed, we will receive you safely starting with 15.05.2020.

  • Our team was informed in detail about the essential preparation and prevention measures targeting the tourist reception structures.
  • Our employees have protective equipment - mask, gloves and disinfectant solutions for cleaning the spaces where they work.
  • We use a digital thermometer to measure the temperature of employees at the entrance to each shift.
  • We increased the frequency of cleaning / disinfecting public areas of the hotel.
  • Guest rooms will be disinfected in detail after each stay, still using professional disinfectants.
  • The linen you use is washed at a higher temperature (95C) and professional disinfectants are used.
  • We pay special attention to the disinfection of the points frequently reached by guests - keys, handles, buttons, switches.
  • We installed dispensers for disinfecting hands at the reception, restaurant, toilets.
  • We have adopted social distance measures in our restaurant and we offer you the opportunity to dine safely.

Reservation / cancellation information:

  • We are flexible if you need to cancel or change your booking details, please contact us to find the best option for you.
  • Pentru plata rezervărilor acceptam și TICHETE DE VACANȚĂ (Sodexo, Edenred, UP).
  • We try as much as possible to assign the same rooms to loyal customers, every time they return to us.

Additional information can be requested at Front Office.

We are here to help!

T: +40 (0)748-013.598

F: +40 (0)268-413.529

E: kolpingcenter@kolping.ro